Privacy Policy

01Who we are

WUEB is a web and software studio building websites, custom software, dashboards and backend systems, with people in India, the UAE, Bahrain, Sweden, Poland and Georgia. For anything about your data, contact us at wuebofficial@gmail.com.

02Information we collect

When you contact us. If you email us, message us on WhatsApp, call us, or use the project form (which opens your own email app with your answers filled in), we receive what you choose to send: usually your name, email address or phone number, company and a description of your project. The form itself does not send anything to us or store anything on this website; nothing is sent until you press send in your own email app.

The Wueb chat assistant. The chat on this site runs entirely inside your browser. What you type is not sent to us or to any server, and it disappears when you close the page. If you choose one of its “email us” or “WhatsApp us” options, it prepares a message for you to send yourself.

When you work with us. If you become a client, we keep the information needed to deliver your project: contact details, project material you share with us, invoices and our correspondence.

Technical information. Like every website, our hosting provider’s servers automatically record basic request information (such as IP address, browser type, the page requested and the time) for security and to keep the site running.

03Cookies and local storage

We don’t use advertising, analytics or tracking cookies, and this site doesn’t set cookies of its own. It stores two small items in your browser’s session storage, which is cleared when you close the tab:

• wueb-seen: remembers that you’ve already seen the loading screen, so it isn’t shown again on every page.
• wueb-prefill: briefly carries what you told the chat assistant over to the contact form, only if you ask it to.

Because these are strictly necessary for features you use and don’t track you, no cookie banner is needed.

04Services that load on this site

To show the site, your browser loads a few things from other providers, which can see your IP address and browser details when it does:

• Google Fonts (the Geist typeface) and Fontshare by Indian Type Foundry (the Satoshi typeface).
• jsDelivr, which serves the world-map data for the globe on the contact page.
• Hostinger, which hosts this website.

When you click a WhatsApp link, WhatsApp (Meta) handles your message under its own privacy policy, and links to client websites take you to sites with their own policies.

05How we use your information

• To reply to you, understand your project and send you a plan and a quote.
• To deliver, support and invoice the work we do for you.
• To keep this website secure and working.
• To meet our legal, tax and accounting obligations.

06Legal bases (for visitors in the EU/EEA and UK)

We handle your information because you asked us to (replying to your enquiry and taking steps before a contract), to perform our contract with you, because of our legitimate interest in running and protecting our business and website, and where the law requires it. Where we rely on your consent, you can withdraw it at any time.

07Sharing

We don’t sell or rent your information, and we don’t share it for advertising. We only share it with the service providers we use to run our business (such as email, hosting and accounting tools), with team members who work on your project, or when the law requires it.

08International transfers

Our team works across several countries, so your information may be handled outside the country you live in. When we transfer personal data from the EU/EEA, we rely on appropriate safeguards required by law.

09How long we keep it

We keep enquiries for as long as needed to answer them and follow up, and client records for as long as needed to deliver and support the work and to meet legal and tax requirements. After that we delete or anonymise them.

10Your rights

Depending on where you live (including under India’s Digital Personal Data Protection Act, 2023 and the EU/UK GDPR), you can ask us to access, correct, update or delete your personal data, to restrict or object to how we use it, to receive a copy of it, and to withdraw consent. Email wuebofficial@gmail.com and we’ll respond within the time the law requires. You can also complain to your local data protection authority.

For grievances about how we handle your data, contact us at the same address and we’ll address them promptly.

11Children

This website and our services are meant for businesses and adults. We don’t knowingly collect information from children.

12Security

The site is served over an encrypted connection (HTTPS), and we take reasonable steps to protect the information you send us. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

13Changes to this policy

We may update this policy as the website or our services change. The date at the top shows when it was last updated.

14Contact

Questions about this policy or your data: wuebofficial@gmail.com.